OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
158 ratings and 124 comments received in the last 90 days.
07 April 2026
Rec d an inappropriate email response from one of sales team
07 April 2026
As always the product speaks for itself. However, the customer service at Coventry Mini is exceptional. A big thank you to Ashley.
05 April 2026
Omari went above and beyond trying to secure me the vehicle we wanted in the best and quickest way possible. Great guy!
03 April 2026
From start to finish I really didn't lift a finger the team at Mini Coventry did the work.
03 April 2026
They answered every query. Even found me a new car complete with all the accessories I wanted at a great price.
02 April 2026
This was my third Mini purchased from Sytner Coventry, the previous two were delightful experiences. Regrettably my recent experience fell short during the handover. I thoroughly enjoy the mini and would purchase another one in the future elsewhere.
02 April 2026
everyone i dealt with were very friendly
01 April 2026
Relaxed atmosphere and all questions answered
24 March 2026
Omari was patient and helpful. He provided a very efficient customer service, he was thorough in his search for a car for me, which resulted in a new car with quick delivery meeting my exact desired spec.
11 April 2026
Great service as always!
08 April 2026
As always very helpful and professional, Harrison is a knowledgeable and friendly man.
08 April 2026
Harrison and his colleagues were very welcoming and helpful. Service and MOT carried out in a timely and efficient manner. Great to get a video of the health check
07 April 2026
Excellent service by Harrison Smith and very helpful.
06 April 2026
Service manager rude, valeters did a crap job, also noticed a curb on my alloy when I got home. Not happy at all and won't be buying from Coventry again or using Coventry for servicing.
05 April 2026
I was treated with courtesy, made welcome and everything was explained clearly and well. Special shout out to Harrison, especially with regard to recent MOT, he was able to get my car tested, despite my error about the appointment.
03 April 2026
Excellent service as always
01 April 2026
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31 March 2026
I am always completely satisfied with the care and attention received when I come into the Mini centre
30 March 2026
Harrison was great with dealing with our problem.
FIND Sytner Coventry.
Address
- 128 Holyhead Road, Coventry, CV5 8NA
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 02476 600 600
Coventry as well as surrounding areas including Nuneaton, Rugby, Bedworth and Binley
Address
- 128 Holyhead Road, Coventry, CV5 8NA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 16:00
- Sun:CLOSED
Phone
- 02476 600 600
Coventry as well as surrounding areas including Nuneaton, Rugby, Bedworth and Binley
12 April 2026
The new car sales man Omari at Coventry Mini dealership was outstanding from the start to the handover of my new car everything was explained fully and the whole process was so easy was kept up-to-date on the delivery 5 stars